Shipping policy

Shipping Policy

Where we ship

Noravale Living currently ships to addresses within the United States. Additional countries and regions may be added in the future.

Made-to-order processing

Our products are made to order. Production normally begins shortly after your order is confirmed. Most items require approximately 2–5 business days to produce, but production times can vary by product, season, and production partner.

Delivery estimates

Estimated shipping costs and delivery timing are displayed at checkout. Standard US delivery typically takes approximately 2–8 business days after production. These timeframes are estimates and are not guaranteed.

Shipping charges

Shipping charges are calculated at checkout based on the products, package size, and destination. Any free-shipping offer or threshold shown at checkout will be applied automatically when the order qualifies.

Tracking

When an item ships, tracking information is sent using the contact details provided at checkout. Please allow a short period for the carrier to update the tracking link.

Split shipments

Products in the same order may be made by different production partners. As a result, items can arrive in separate packages and on different days. You will receive tracking information for each shipment when available.

Address accuracy

Please review your shipping address carefully before completing your order. If you notice an error, contact us immediately through our Contact page. We cannot guarantee address changes after production has begun. Additional shipping charges may apply if an order must be reproduced or reshipped because an incorrect or incomplete address was supplied.

Delays and lost packages

Carrier delays, severe weather, peak-season volume, and other events outside our control can affect delivery. If tracking has not updated for an extended period or a package appears lost, contact us with your order number so we can investigate with the production partner and carrier.

Delivered but not received

If tracking shows delivered but you cannot locate the package, please check the delivery area, ask household members or neighbors, and contact the carrier. If the package is still missing, contact us through our Contact page.